Privacy Policy

Overview

HFTStack ("Company," "we," "us," or "our") is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website hftstack.com or engage with our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Submit a quote request or contact form
• Communicate with our sales or engineering teams
• Enter into a service agreement with us
• Subscribe to communications or updates

This information may include your name, email address, phone number, company name, job title, and details about your infrastructure requirements.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and navigation paths
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested quotes
• Deliver, maintain, and improve our data and hardware infrastructure services
• Communicate with you about your account, services, and technical support
• Send relevant industry updates and product announcements (with your consent)
• Analyze website usage to improve our digital experience
• Comply with legal obligations and enforce our agreements

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist in operating our website, conducting business, or servicing you, subject to confidentiality obligations
• Legal requirements: When required by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Protection of rights: To protect the rights, property, or safety of HFTStack, our clients, or others

Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Request data portability
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

If you are accessing our services from outside the jurisdiction in which our servers are located, your information may be transferred across international borders. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically. Continued use of our website or services after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

HFTStack
Email: [email protected]
General: [email protected]